We offer a 2-day return policy, i.e., you can place a return request within 2 calendar days of receiving your order, as long as the returned products are unused, with the original packaging & tags. However, to process the return we request you to please send a picture of the product on info@thebeautifulhouse.in & the reason for the return.
Please note that items on sale cannot be returned/exchanged.
Our commitment is to ensure that your products reach you safely and securely. However, in some rare event that you have received a damaged or wrong product, please send a return request on info@thebeautifulhouse.in , with a picture of the damaged product within 2 days of receiving your order. Once the return request is approved, we will send you a free replacement or offer a credit voucher for the same amount.
We offer a reverse-pickup service for some, but not all, pin codes. If your pin code is not serviceable, you can still return the product(s) by shipping them to us at Kh64/10, Mundka Industrial Area, New Delhi - 110041. For Defective/Incorrect orders, we do not have any additional charges for return, however for any other return there will be a nominal charge of Rs 50 for reverse pick ups.
For a replacement order, we usually dispatch the product(s) within 2-3 working days after the return request is made. For refunds, we issue a store credit/voucher for the same amount less discount within 2-3 working days.
